Collection and use of information: While registering with, or ordering from Love Depot, you shall be required to furnish some information like name, address, postal code, gender, e-mail address, contact number, payment details Including card details, etc. We may also gather information about your access to our website, the number of times you have visited our website and the services/products accessed/purchased by you at our website. This information is used by us to personalize your shopping experience, process your transactions, deliver your orders, process payment, and make communication regarding your order and/or our products and services. The name, contact number, postal, and e-mail address are used by us for contacting you for the fulfilment of your order, sending you information and promotional codes, and notifying you about any offers, updates, or about our new products or services. The information is also used by Love Depot staff members/fulfilment partners who are involved in the completion of your transaction. Apart from personal information, we may also collect non-personally identifiable information such as, but not limited to, the IP address, the operating system, type of browser, duration of accessing the website, date, and time when the website has been accessed. This information is used by us for diagnostic purposes which may help us to identify fraudulent use, if any, and may help us to try and prevent your device from fraud, as well as for analysing the performance of Love Depot.
Securing information: A variety of security measures are administered by Love Depot to ensure that your information is protected and is not misused or exposed to a third party. Love Depot does not engage in selling, renting, or trading personal information to third parties.
Posting of information in public areas: The information posted by you in public areas such as comment box, or on online forums of Love Depot (“Public Information”). Such Public Information may remain freely available to the access of third parties and Love Depot has no control over it. Love Depot shall not be held responsible for the use of such Public information by any third party.
a) We shall not be held responsible for any breach of security or for any actions of any third parties that receive the customer’s information.
c) A “Force Majeure Event” shall mean any event that is beyond the reasonable control of us and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts, or industrial action of any kind, riots, insurrection, war, pandemic, epidemic, lockdown, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of us and which we are not able to overcome.